All tracks
Salesforce Platform Foundations
: How the multi-tenant, metadata-driven platform works: data model, security & sharing, Flow, governor limits, developer tooling and application lifecycle.
Apex Programming
: From language fundamentals to SOQL, DML, triggers, async processing, testing, integrations, events, security and enterprise design patterns.
Lightning Web Components
: Build modern UIs with LWC: reactivity, data access with LDS / wire / GraphQL, communication, SLDS 2, navigation, Jest testing, security and LWR.
Sales Cloud
: The Sales Cloud data model and processes: leads, accounts, opportunities, products & price books, forecasting, territories, quotes, orders and Revenue Cloud.
Service Cloud
: Cases, channels, Omni-Channel routing, entitlements, Knowledge, Messaging, Voice, the Service Console and Field Service.
Experience Cloud
: Portals and sites for customers and partners: LWR vs Aura, external user security, building LWCs for sites, CMS and headless experiences.
Data Cloud (Data 360)
: Salesforce's data platform: data streams, DLOs & DMOs, zero-copy, identity resolution, calculated insights, segments, Query API and grounding AI.
Marketing Cloud
: Marketing Cloud Engagement, Account Engagement and the new Data-Cloud-native Marketing Cloud: data extensions, SQL, AMPscript, SSJS, journeys and APIs.
Commerce Cloud
: B2B & D2C Commerce on the core platform, B2C Commerce (SFRA, cartridges), headless commerce with SCAPI & PWA Kit, and Order Management.
Agentforce & AI
: Build autonomous AI agents: Einstein Trust Layer, topics & actions, Prompt Builder, Agent Script, Agentforce DX, testing, Agent API, MCP and multi-agent systems.
Headless Salesforce & APIs
: Use Salesforce as a headless backend: API landscape, OAuth & External Client Apps, REST/Composite, GraphQL, Bulk API 2.0, Pub/Sub API and integration architecture.
Reference & Cheat Sheets
: Quick references for daily work: governor limits, SOQL, SF CLI, order of execution, a platform glossary and a certification roadmap.
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