Agent API and Headless Agents

Agentforce & AIAgent API and Headless AgentsRun Agentforce agents without Salesforce UI: the Agent API (sessions, synchronous and streaming messages, message types, context variables) with complete TypeScript and Python clients, invoking agents from Apex and Flow, the Agentforce Mobile SDK, Messaging for In-App and Web, Slack and Voice channels, plus security, error handling and limits.Advanced · about 80 minutesWhat you will learn

Choose between the Agent API, embedded channels (Messaging for In-App and Web, Mobile SDK, Slack, Voice) and in-platform invocation for a given use case

Configure an External Client App and token flow for the Agent API with the right scopes and user context

Start sessions, send synchronous and streaming messages, pass context variables and end sessions with correct payloads and headers

Handle every response message type, including progress indicators, confirmations, failures and escalations

Build production-grade Agent API clients in TypeScript and Python with streaming, retries and token caching

Apply security patterns for headless agents: token handling, per-user context versus integration users, and least privilege

Contents

When to go headless

Agent API architecture

Prerequisites and authentication

Starting a session

Sending messages

A production-grade TypeScript client

A Python client

Invoking agents from Apex and Flow

Other headless and embedded channels

Security considerations

Best practices

Common pitfalls

Hands-on exercises

Key takeaways